A connection to the Internet is crucial in this day and age. It’s where we get our news, keep up with our friends, access our work database, watch videos, play games, and a whole lot more. Everyone needs a good subscription service to keep in step with the rest of the world. However, not everyone has money to splurge on the service. Many will be looking for cheap Internet Kitchener options. It’s a good thing that there are several players in this space as residents can compare packages and make their picks. Don’t just consider the rate because the following are just as important:

Actual Speed

The published speed may be flashy, but is it the same as the actual speed? Can the connection achieve this consistently? Does it fall to a crawl on most days, especially peak hours? You should ask around to check if existing subscribers are happy with the cheap Internet Kitchener. Learn from their experiences so that you can avoid misleading advertising and find companies that are true to their word. Of course, you should check just how fast you need your connection to be. It depends on what you do. Replying to emails and sending out documents is far less demanding than online meetings.

Reliability

Having a connection one thing but being able to depend on it is another. There are many cases wherein the connection goes down for extended periods. It might be down for more days in a month than you actually got to use it. This is incredibly frustrating if you rely on the Internet for your work or schooling. Even if the service is relatively cheap, you are still paying for it so you would understandably want to get your money’s worth. Avoid unreliable companies. It is far better to spend a bit more on dependable Internet services rather than deal with so much frustration.

Customer Service

Problems are inevitable whether it comes to billing or technical issues. When these come up, you want to be able to deal with a responsive customer service department. Ask around to learn about other people’s experiences when they had to call up their service provider. Was it easy to get through? Were they placed on hold for hours? Were they able to talk to an actual human being? If they sent an email, did they get a response? Were their issues acted upon in a prompt manner? Did the technician come as scheduled?