
Voice over Internet Protocol (VOIP) is a technology that digitizes voice communications (in particular, telephone calls) and enables them to be sent over a broadband internet connection. This has many benefits the primary one being that a business no longer requires physical, or analog, telephone lines to be able to access the standard (PTSN) telephone network. Some services enable the user to call the PTSN network directly while others allow calls to any telephone number including local, long distance, international and mobile numbers. Some VOIP solutions require a computer to function while others allow users to plug into a specialized